Advisory Services
Preparing safety-critical operations for the future
Control rooms in safety-critical industries face common challenges around cost, resources, complexity, and capacity. Drawing on decades of experience, Frequentis provides specialised advisory services for safety-critical sectors, trusted by over 500 clients in 150 countries. Based on this shared know-how, Frequentis forms partnerships with its customers to solve complex challenges by enhancing safety-critical operations through tailored designs and robust solutions, and by prioritising long-term benefits supported by our deep understanding of safety-critical data.
Tap into a fresh way of thinking about your control-room operations with Frequentis: have a look here.
Who we are
Frequentis Control Room Consulting, the advisory services team for control rooms, helps customers in safety-critical industries to optimise decision-making and strategic planning. We draw on decades of experience in safety-critical industries to help organisations build the right capabilities for the future. Our experience spans technology, operations, and business issues, enabling a holistic approach to transformation and innovation.
The Frequentis value-chain view of safety-critical operations guides our thinking, helping us to ensure that our advice delivers ongoing benefits. We analyse, design, and deliver safety-critical solutions that support higher productivity, a safe and stable technology environment, satisfied users and an evergreen approach throughout each customer’s control-room lifecycle. Wide experience of building and operating safety-critical systems gives us the unique ability to bring core operational data into data lakes for analysis and automation support (e.g. AI) – safely and securely.
Why fresh thinking is needed
Civil aviation, defence, public safety, maritime, public transport, and other safety-critical industries are at a crossroads in the evolution of their control rooms. What was once a relatively static environment – in which organisations might build a system up over 20 years – is now far more dynamic.
Systems, processes and working practices that have been developed over decades can no longer evolve as fast as changing requirements demand and as disruptive new technologies allow. Further upgrades to existing environments are becoming unsustainably expensive. Organisations also face challenges around engaging and retaining people with the right skills.
Fresh thinking is needed to enable safety-critical control rooms to tackle growing challenges across four dimensions: cost, resources, complexity, and capacity. Frequentis Advisory Services precisely offers this fresh thinking, helping customers remove the barriers between operational technology and information exchange so that they can transform their capabilities and enable innovation.
How we can help you
Many of our customers are carrying the accumulated legacy of building and maintaining solutions for challenges that may no longer exist. With our value-chain-based approach, we help these organisations plan and achieve an optimised future environment that unlocks the value of their safety-critical data and improves the flow of information for decision-making.
Frequentis control-room consultants help organisations to:
- Enable growth through the introduction of more-flexible processes, practices and systems
- Embrace new technologies to boost efficiency and effectiveness
- Reduce complexity by modernising legacy infrastructure and processes
- Determine the optimal balance of skills and resources to ensure timely and effective service delivery
- Foster value-driven investments that optimise the use of limited budgets
- Enable the use of core operational data to drive real-time metrics for continuous improvement.
The key benefits we deliver
Frequentis Control Room Consulting delivers benefits in three key areas:
1. We help organisations in safety-critical industries to safely and smoothly integrate new technologies that increase their capabilities and working efficiency.
- Eliminate complexity and remove legacy workarounds in infrastructures and processes
- Maximise the efficiency of technology and personnel resources.
- Improve productivity and enhance user experience in the control room.
2. We help organisations optimise their working practices to enable greater effectiveness.
- Maximise capacity, to enable timely and effective service delivery even as demands on the control room continue to grow.
- Bring new flexibility to processes, working practices and systems, enabling them to adapt continuously to a dynamic world.
- Work with our customers to design appropriate new metrics and KPIs that will bring operations to the next level and keep them there.
3. We help organisations unleash the power of continuous improvement to tackle tomorrow’s challenges.
- Introduce a strategic value-chain view of control room operations that gives decision-makers the right information at the right time.
- Enable the safe and secure analysis of core operational data, together with automation and AI-powered workflows.
- Help organisations to manage the organisational transformation required to maximise the benefits.
Why organisations work with us
Our successful track record of delivering projects for customers worldwide has made Frequentis the trusted advisor for leading organisations in safety-critical industries. Around 500 customers in 150 countries rely on our expertise and ongoing research into operational concepts that will guide and support their safety-critical operations, helping them unlock the value of safety-critical data.
Unlike non-specialist IT firms, we are completely at home with safety-critical data, enabling us to unleash the full potential of data science, automation, and AI in core safety-critical workflows. We bring experience and ingenuity to bear in solving our customers’ challenges, providing end-to-end solutions across business, operational and technological dimensions. Our value-chain view helps us ensure that our advice delivers ongoing benefits for our customers as they tackle the challenges of cost, resource, complexity, and capacity.
Further information & contact
For more information about Frequentis solutions for safety-critical control rooms, have a look at our documents and videos here.
Tap into a fresh way of thinking about your control operations: contact us at consulting@frequentis.com for an initial analysis.
