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Advisory services - case studies and videos

Explore how Frequentis advisory solutions enhance the performance and safety of control rooms. Browse through the case study descriptions below to gain more insights, and dive deeper into the topics that resonate with you by clicking on the corresponding links. Discover additional highlights through the video section further down.

 

Data science supporting Saudi Arabian ANSP growth strategy

As air traffic is expected to grow three times by 2030, SANS (Saudi Air Navigation Services) aimed to improve its operational capacity to handle a much busier airspace while maintaining the highest standards in safety, efficiency and environmental sustainability. SANS engaged Frequentis to develop a strategy and roadmap for implementing operational analytics. The objective is to increase the speed and quality of safe decision making in ATM by providing SANS personnel with the tools to assess conditions, choose the right next actions, and comprehend the impact of their decisions on global end-to-end outcomes.


Digital transformation for ATM control centre applications 

In all safety-critical industries, and in the air traffic control (ATC) domain in particular, the lack of integration between existing monolithic applications prevents controllers from reaching their full potential. The need to switch between multiple user interfaces and execute complex memorised workflows distracts operators from core tasks and delays decision making. 

As air traffic continues to increase, ATC organisations want to enable existing personnel to safely manage more workload. However, the barriers between legacy applications are a significant obstacle. To achieve the required digital transformation, monolithic applications need to give way to flexible microservices that work together, backed by an ecosystem of services. This will lower integration costs, allow services to scale with growing flight traffic, and cut the cost of deploying and operating control centre environments.

Based on a clear understanding of the underlying processes and information flows, Frequentis helps ATC organisations to unlock the potential of digital transformation for further growth.


Virtual Centre

The essence of the virtual centre concept is to revolutionise European air traffic management by moving beyond the confines of traditional nation-specific frameworks. This initiative advocates for a more cohesive and effective strategy in managing air traffic, promising substantial advancements such as improved collaboration among stakeholders, cost-efficiency in air navigation services, and superior utilisation of resources. Frequentis has been instrumental within the SESAR programme in shaping the operational concepts and uniting stakeholders. This collaboration involved 11 partners over 9 different locations, proving the practicality of virtual centres. The initiative underscored the capacity for streamlined infrastructure, the delegation of airspace, and the reinforcement of contingency protocols.

 

Drone detection and incident handling 

Uncrewed Aerial Vehicles (UAVs) are creating novel avenues to augment current operational practices, such as rapidly generating situational overviews, performing maintenance, or delivering items. However, the rapid increase in UAV usage introduces unique challenges to maintaining air traffic safety and necessitates the thoughtful integration of UAVs into existing workflows to guarantee their effective use. This integration is contingent upon a comprehensive grasp of the roles and communication necessary among all involved parties. 

In particular, UAVs that do not comply with coordination protocols can severely disrupt airport operations, potentially causing air traffic to be rerouted, flights to be cancelled, or even airports to be temporarily closed. Consequently, it is crucial to develop projects that incorporate innovative working methods and assign clear responsibilities, supported by systems that can swiftly detect and address drone incidents. This ensures that authorities can quickly respond to and manage any drone-related threats, maintaining control over the situation and reducing potential hazards.


Search and Rescue – Keeping the operator in the driving seat 

Supporting operators with optimised effective workflows - Helping individuals, teams, agencies and distributed centres achieve shared situational awareness and work together rapidly and efficiently to save lives. 

In many Search and Rescue control centres, the proliferation of complicated and disconnected systems can make operators feel that their primary task is to serve the machines. Dynamic operational assistance adapts the tools and menus according to context, putting the most likely options at the operators’ fingertips for fast and efficient decision making supporting the individual workflows of the control centre.


Skyguide prioritises customer experience to streamline processes 

Switzerland’s air navigation services provider (ANSP), Skyguide, enlisted the support of Frequentis Control Room Consulting in order to effectively analyse the potential enhancement of their internal information streams to improve customer satisfaction and deliver the best possible service to customers.


Additional information


Videos

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Lean & Safe Control Rooms, Theodor Zeh - CRC Director
Artificial Intelligence for safety-critical operations, Michael Poiger - CRC Team
Human Centred Design Process, Bettina Arendt - CRC Team
User Experience, Alexander Neuhaus - CRC Team

Documents to download

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