Getting started
If you're new to @enterprise, we recommend starting with our user guide, specifically the chapter 'First Steps'.
In detail
Our Documentation section offers resources for advanced users, including API documentation, installation manuals, and answers to frequently asked questions in the FAQ.
Workflow general
Our presentations step through different components of @enterprise, providing a good overview of the document management and workflow management topics.
Download area
We offer an extended download area for registered users, here you can:
- Download @enterprise
- Download the latest patches for @enterprise
- Obtain example applications
- Access older product versions of @enterprise (archive)
Registration can be requested by sending an e-mail to WFM-office@frequentis.com.
For further information or other questions, e-mail WFM-support@frequentis.com.
Evaluation licence
You want to try @enterprise on your own? Send us a request for an evaluation licence.
For getting access to a demo installation with an evaluation licence, e-mail WFM-support@frequentis.com.
Technical support
For technical enquiries, support, and issues related to the installation or operation of our software, please consult the FAQ or contact us via e-mail.
E-mails will be routed to our service management system and handled by a support representative.
To facilitate swift processing, please provide the following information when reporting issues with @enterprise:
- Version information:
The “Server Info” function in the server monitor of @enterprise provides essential details about Java, the database, drivers, and the @enterprise version. Please ensure this information is included. - Log file:
If an error or suspected misbehaviour is reported, please attach an excerpt from the log file. - JavaScript error:
If a JavaScript error occurs in the browser or a page does not display correctly, please include the HTML source code of the page along with details about the browser that is not rendering the page properly.